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CAR PARKING

From 1 July, mobility parking at Central Mall and Trade Central will be actively monitored and enforced to help make sure these spaces are available for the people who genuinely need them.

By entering this car park, you agree to the rules and conditions set out below:

1. Application of these Terms
These Terms and Conditions apply to every parking event across the Pukeroa Oruawhata Group and form the basis on which permission is given to use the car park.
The driver warrants that they are authorised to use the vehicle and agrees to these Terms on their own behalf and, to the extent permitted by law, on behalf of the registered owner of the vehicle.
These Terms and Conditions must be read together with all parking signs displayed at the car park. Site-specific restrictions, time limits, reserved areas and other requirements shown on those signs form part of these Terms and Conditions.
Parking is provided for bona fide customers and authorised users of Pukeroa Oruawhata Group properties, subject to the restrictions and time limits displayed at the car park.

2. Parking Conditions
While using the car park, you must:

  • comply with all parking and traffic management signs, road markings, traffic controls, lawful directions given by authorised personnel, and applicable laws;
  • park only within a marked parking bay and ensure the vehicle is positioned wholly within that bay;
  • not obstruct entrances, exits, accessways, pedestrian routes, emergency access, loading areas or other vehicles;
  • not park in a reserved area unless you are authorised to do so;
  • if you are onsite for work purposes, including as an employee, contractor, consultant or service provider, park only in the staff or contractor parking areas nominated by Pukeroa Oruawhata Group or its authorised representative;
  • not park in an area marked “No Parking” or otherwise identified as prohibited;
  • only use a mobility parking space when a current and valid Mobility Parking Permit is clearly displayed;
  • comply with all applicable parking time limits unless written authority has been granted;
  • not leave or abandon a vehicle overnight unless written authority has been granted;
  • ensure the vehicle does not create a danger, nuisance or risk to any person, vehicle or property; and
  • not leave the premises after parking unless authorised to do so.

3. Monitoring and Information Use
The car park may be monitored using Automatic Number Plate Recognition (ANPR), CCTV, visual surveillance and other parking enforcement systems.
Vehicle registration information and images may be collected and used for car park management, compliance monitoring, enforcement, safety, security and debt recovery purposes.
Personal information may be disclosed to authorised contractors, debt recovery providers, Waka Kotahi and other parties where permitted or required by law.
Personal information will be handled in accordance with the Privacy Act 2020 and applicable Waka Kotahi requirements.
If requested by the parking operator, you must provide accurate vehicle registration details.

4. Breaches and Enforcement
If you breach these Terms and Conditions, Pukeroa Oruawhata Group or its authorised parking operator may, where permitted by law:

  • issue a Parking Breach Notice (PBN);
  • require payment of the applicable breach fee;
  • arrange for the vehicle to be towed, removed or secured;
  • recover reasonable towing, storage, administration, enforcement and debt recovery costs; and
  • use any other lawful remedy available.

Current parking breach notice fee is $150.

A breach fee must be paid within 28 days of the date of the Parking Breach Notice, unless the notice states another applicable deadline. If it remains unpaid, the matter may be referred for recovery and reasonable recovery costs may be added where permitted by law.

A vehicle that is towed or secured may be held until applicable towing, storage, release and other outstanding charges have been paid.

5. Parking Breach Notices and Appeals
Parking Breach Notices are issued and administered by Canary Organisation as Pukeroa Oruawhata Group’s authorised parking operator.
Any appeal must be submitted directly to Canary Organisation within 28 days of the date of the Parking Breach Notice. An appeal should include:

  • the breach notice ID or reference number;
  • the vehicle registration number;
  • the reason for the appeal; and
  • any supporting information or evidence.

An appeal relating to mobility parking should also include a clear photograph of the current and valid Mobility Parking Permit.
Canary Organisation will review the appeal. If the appeal is accepted, the Parking Breach Notice will be waived. If it is not accepted, enforcement may continue.

6. Responsibility and Liability
Vehicles and their contents are parked at the owner’s risk.

You are responsible for any loss or damage caused by you, your passengers or your vehicle while using the car park.

While reasonable care may be taken, Pukeroa Oruawhata Group does not guarantee the security of any vehicle or its contents.

To the fullest extent permitted by law, Pukeroa Oruawhata Group and its authorised contractors are not liable for loss, theft, damage, personal injury or any other claim arising from use of the car park, except to the extent that liability cannot lawfully be excluded.

You indemnify Pukeroa Oruawhata Group against claims, losses, liabilities, costs and expenses arising from your use of the car park or the use of the car park by anyone acting on your instructions or with your authority.

7. Registered Person Information and Recovery
Where permitted by law, Pukeroa Oruawhata Group or its authorised parking operator may obtain the name and address of the registered owner from the Motor Vehicle Register for the purpose of administering and enforcing these Terms and Conditions.

Information may be provided to authorised third parties, including debt recovery providers, for enforcement and recovery purposes.

Failure by Pukeroa Oruawhata Group or the parking operator to exercise any right or remedy does not waive that right or prevent it being exercised later.

8. General
No person is authorised to vary these Terms and Conditions on behalf of Pukeroa Oruawhata Group unless the variation is made in writing by an authorised representative.

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

These Terms and Conditions are governed by New Zealand law.

For towing enquiries, contact Rotorua Towing on 0800 777 875.

Parking operator: Canary Organisation 09 666 0304.

Pukeroa Oruawhata Group does not issue, cancel or determine Parking Breach Notices, process appeals, or accept payment of breach fees.

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