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COVID-19 INFORMATION

On Wednesday 11 August 2020 the New Zealand Government announced that New Zealand will be moving to Alert Level 2 as at 12.00pm Wednesday 12 August 2020, therefore as at this date Rotorua Central & Trade Central will remain open and committed to ensuring all your needs are met.

Please be patient, kind and considerate. We’re all in this together.

Current update: 12 August 2020

Rotorua Central and Trade Central will remain open under alert level 2.

Please note that all stores in Rotorua Central will be open with one metre distancing and contact tracing will also be in place at all times while you are in the mall.

All customers should check individual store websites for details and specific trading hours before taking the trip to Rotorua Central and Trade Central as they may have changed or may be operating on temporary opening hours.

We want to assure you that the health and safety of our customers, employees and wider community is our highest priority and we have introduced extra measures to ensure that we are providing you with a safe shopping environment. We are closely following the guidelines that have been outlined by the Ministry of Health and we encourage you to do the same:

  1. Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  2. Put used tissues in the bin or a bag immediately.
  3. Wash your hands with soap and water often (for at least 20 seconds).
  4. Try to avoid close contact with people who are unwell.
  5. Don’t touch your eyes, nose or mouth if your hands are not clean.
  6. Avoid personal contact, such as kissing, sharing cups or food with people.
  7. Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  8. Stay home if you feel unwell.
  9. Call Healthline on 0800 358 5453 if you have any symptoms and have travelled overseas or been in close contact with someone confirmed with COVID-19.

Please ask one of our security team for assistance if you or others feel unwell while visiting the centre, they are trained to help.

We appreciate your co-operation and thank you for your continued support during this time.

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