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COVID-19 INFORMATION

Current Update: TUESDAY 3rd MAY 2022

Following the Government announcement that we will be moving from Covid 19 Protection Framework (RED) to Covid 19 Protection Framework (ORANGE), Rotorua Central & Trade Central will remain open under normal shopping hours.

Face masks must be always worn in the Central Mall (genuine mask exemptions will be accepted but must be provided when asked).

Please note: A lot of stores are currently facing staffing issues due to the Omicron outbreak and staff having to home isolate for seven (7) days. Therefore, some stores may be reducing their hours to accommodate this by opening later and closer earlier. Please check store websites before leaving home to ensure the store you wish to visit is open. We appreciate your co-operation and thank you for your continued support during this time.

Vaccine passports are no longer required in most stores. 

Please be patient, kind and considerate. We’re all in this together. 

Please check store websites regarding vaccine status before heading into stores. 

Trading hours at both centres remain unchanged.

We want to assure you that the health and safety of our customers, employees and community is our highest priority and we have introduced extra measures to ensure that we are providing you a safe environment. We are closely following the guidelines that have been outlined by the Ministry of Health and we encourage you to do the same:

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
  • Put used tissues in the bin or a bag immediately.
  • Wash your hands with soap and water often (for at least 20 seconds).
  • Try to avoid close contact with people who are unwell.
  • Don’t touch your eyes, nose or mouth if your hands are not clean.
  • Avoid personal contact, such as kissing, sharing cups or food with people.
  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
  • Stay home if you feel unwell.
  • Call Healthline on 0800 358 5453 if you have any symptoms and have travelled overseas or been in close contact with someone confirmed with COVID-19.

Please ask one of our security team for assistance if you or others feel unwell while visiting the centre, they are trained to help. We appreciate your co-operation and thank you for your continued support during this time. Please click below for additional information from The Ministry of Health. 

 

We appreciate your co-operation and thank you for your continued support during this time.

 

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